The new National Bingo Game is coming and, boy, are we looking forward to it. There are going to be more prizes, more jackpots and more winners.
The game will be played in the afternoon and evening in all Gala Bingo Clubs and other Bingo clubs across the country. Meaning big prizes are up for grabs.
There are three instant jackpot prizes on every game. Call on 24 or less and walk away with £100. Do it in 20 numbers or less and pocket £1,000. Call in 16 numbers or less and the big money is waiting for you, £50,000! That’s not all though, there will be a club prize for every game too.
The new 50 number Main Stage game is just £1 for two tickets or £2 for five. Head down to your local club and you could be a big winner too.
On the right we have added the National Bingo Game Management Rules, these have been issued by The National Bingo Game Association Limited (NBGA) in April 2018. The NBGA is licensed by the Gambling Commission.
1. Definitions and interpretation
1.1 In these Rules and unless the context otherwise requires, the following words shall have the following meanings:
Act: means the Gambling Act 2005.
Agreement: means the membership and participation agreement by which the NBGA offers Operators the opportunity to play the NBG at its participating clubs and includes any amendment or replacement agreement entered into from time to time.
Call: means each calling of a Call Number at a participating club and Called shall be construed accordingly.
Caller: means the person at each Participating Club designated by the Club Management to call the Call Numbers for a particular NBG.
Call Numbers: means the randomly generated numbers supplied by the NBGA for the playing of each NBG.
Call Sequence Matrix: has the meaning given in Rule 5.3.
Closing Number: means the serial number on the relevant NBG Ticket held in the Club which is the next sequential number to be used as the Opening number in the next playing of the NBG.
Club Management: means the person(s) with overall responsibility for the day to day operation of a Participating Club and also any members of staff at the Participating Club appointed to perform management functions, members of Club Management may include one or more club manager from time to time.
Club Winner: means on each playing of the NBG, the first player in each Participating Club who is in possession of a Valid NBG Ticket and who validly marks off all of the numbers on that NBG Ticket and makes a valid claim (and if there is more than one person in the same Participating Club, means each of them).
Codes of Practice: means insofar as they are capable of applying to the playing of the NBG, any code of practice from time to time issued by the Gambling Commission, including the LCCP and including any technical requirements covering the use of one or more EBTs.
EBT: means the electronic bingo terminal on which a player may play the NBG.
Electronic NBG Ticket: means an electronic ticket created for the NBGA from the permutation allocated by the Electronic NBG Ticket supplier for use in the playing of the NBG.
Full House: occurs when a player in possession of a Valid NBG Ticket matches all the numbers on that NBG Ticket with the numbers called for that NBG including the last number called by the Caller.
Full House Prize: means the prize available to the first person in each Participating Club who obtains a Full House on a playing of the NBG, this prize being allocated out of Net Stake Money collected from the sale of NBG Tickets and set by the NBGA from time to time.
Game Control: means the central control for the operation of the NBG as from time to time established by the NBGA.
Invalid Game or Invalid Win: means a game that is declared to be invalid in the circumstances or for the reasons described in Rule 6.
Management Rules: means the rules encompassed within this document which the NBGA hereby designates as the Management Rules but includes any amendments made to these management rules by the NBGA from time to time.
Net Stake Money means Stake Money less the amount permitted by the NBGA to be allocated for payment of the in-house club prize on any game.
NBG: the game of bingo played at Participating Clubs and known as the National Game, the National and other variants, as organised by the NBGA from time to time and further described in Rule 1.4.
NBG Ticket: means as the context requires, either a Paper NBG Ticket or an Electronic NBG Ticket.
NBG Ticket Price: means the amount set by the NBGA which is the price which must be charged to purchase a Ticket to play the NBG and which amount cannot be varied in club without prior consent of the NBGA.
NBG Ticket Supplier: means the person nominated by the NBGA to supply and distribute NBG Tickets, on which the NBG is to be played, whether that person be the supplier of Paper NBG Tickets or Electronic NBG Tickets.
Operating Manual & User Guide: means the NBG operating manual and user guide issued and updated by the NBGA from time to time.
Opening Number: means the serial number of the next relevant NBG Ticket (be that the serial number for the next Paper NBG Ticket or for the next Electronic NBG Ticket) held for sale in the Participating Club and which was used as the Closing Number in the immediately preceding playing of the NBG.
Operator: means the person who is the member of the NBGA and party to the agreement relating to the membership of the NBGA.
Paper NBG Ticket: means a paper ticket supplied by the NBG Ticket Supplier.
Participating Club: means each of the clubs for which that Operator has entered into the Agreement and which club actually participates in the playing of the NBG.
Participation Fee or Par Fee: means that part of the NBG Ticket Price that is allocated as the participation or par fee by the NBGA from time to time. The Participation Fee will belong to and may be retained by the Participating Club who sold the NBG Ticket that it relates to.
Player: means each person who plays a participates in the playing of a particular NBG using a Valid NBG Ticket that he or she has purchased from a Participating Club.
Players’ Rules: means the rules issued by the NBGA and designated as the Players’ Rules from time to time under which (as between the NBGA, each Participating Club and the Players) the NBG is played.
RNGe: means the random number generator equipment used to generate the numbers that will be called at each Participating Club on a playing of the NBG.
Stake Money: the amount of the NBG Ticket Price that is allocated as stake money by the NBGA from time to time, being the NBG Ticket Price less any Participation Fee.
Time Window: means the time window applicable to the playing of an NBG as determined by the NBGA from time to time and communicated to Participating Clubs in the Operating Manual & User Guide and for the avoidance of doubt the Time Window is deemed to be incorporated into and to form part of these Management Rules.
Under 18: means a person who is under the age of 18 at the time a particular NBG is played and for whom participation in gambling is illegal under the terms of the Act.
Valid NBG Ticket: means a Paper NBG Ticket or an Electronic NBG Ticket supplied by the NBG Ticket Supplier and purchased for that playing of the NBG which fits the criteria stipulated by the NBGA with regard to print and perm number.
1.2 In these Rules:
1.2.1 unless the context otherwise requires words denoting the singular include the plural and vice-versa; and
1.2.2 words denoting any gender include all genders, words denoting persons include Corporations and Partnerships and vice-versa.
1.3 The Management Rules and the Players’ Rules are subject to the provisions of the Act and, in the event of any conflict between the Act and the contents of either the Management Rules or the Players’ Rules, the Act shall prevail. If there is any conflict between the contents of the Management Rules and the Players’ Rules, the terms, the terms of the Players’ Rules shall prevail.
1.4 These Management Rules supersede all previous NBG Management Rules.
2. NBG Game
2.1 The NBG is a Full House game of bingo organised by the NBGA and available to play at Participating Clubs. The NBG is to be played for a Full House Prize, a nationally available jackpot prize and / or where offered by the NBGA, an instant or other bonus prize as determined by NBGA from time to time.
2.2 The Operator acknowledges and agrees that:
2.2.1 it is the responsibility of the Operator to ensure that NBG is played at each of its Participating Clubs strictly in accordance with:
(a) the Act;
(b) the Codes of Practice;
(c) the Operating Manual & User Guide (as may be varied by the NBGA from time to time);
(d) these Management Rules and the Players’ Rules (as may be varied by the NBGA from time to time); and
(e) the relevant provisions of the Agreement.
2.2.2 the Operator’s terms of business with each Player are
(a) fully LCCP compliant; and
(b) clearly provide that during each playing of the NBG, as between the Player, the Operator and the NBGA, the Players’ Rules have effect to the exclusion of the Operator’s own rules or any other terms of business.
2.2.3 only Players who have purchased and are in possession of Valid NBG Tickets are allowed to play the NBG and no person is allowed to play the NBG if he or she is Under 18;
2.2.4 win criteria for nationally available jackpot, instant or other bonus prizes offered by the NBGA from time to time as part of the NBG must be displayed and/or announced at each of its Participating Clubs prior to commencement of NBG Ticket sales and prior to commencement of the playing of that NBG;
2.2.5 the NBG must be played at each of the Operator’s Participating Clubs in accordance with the Time Window;
2.2.6 prior to each playing of the NBG the Operator must appoint at each of its Participating Clubs:
(a) a member of Club Management who will have overall responsibility for the proper and lawful operation of that playing of the NBG; and
(b) a Caller whose responsibility will be to Call the Call Numbers in the sequence set out in the Call Sequence Matrix;
2.2.7 the NBG is played in each of the Operator’s Participating Clubs by the Caller;
2.2.8 NBGA may, in its reasonable discretion, cancel or abandon any playing of the NBG at any time for technical or logistical reasons or to protect the security or integrity of the game;
2.2.9 after each playing of the NBG at a Participating Club, the NBGA will collect from the Operator by BACS payment in accordance with the Agreement, an amount equal to the Net Stake Money generated out of the sale of NBG Tickets at each of the Operator’s Participating Clubs;
2.2.10 each of the Operator’s Participating Clubs must comply with Game Control’s lawful instructions for the proper operation of the NBG;
2.2.11 All telephone calls to and from Game Control may be recorded for monitoring, compliance and training purposes.
2.3 The NBGA shall:
2.3.1 from time to time set and notify to each Operator wishing to offer the NBG at its Participating Clubs:
(a) the amount of the NBG Ticket Price; and
(b) the amount of the Participation Fee which each Participating Club may retain from the NBG Ticket Price;
(c) the amount of Stake Money and how the Net Stake Money is to be allocated between nationally available and House Prizes.
2.3.2 If a Participating Club has a winner of a nationally available prize, arrange for the prize monies for that national prize to be paid to that Participating Clubs through the BACS system.
3.1 The NBG may only be played using Valid NBG Tickets supplied by the Ticket Supplier and sold to Players who are over 18 years of age.
3.2 To protect the integrity of the NBG and for security reasons, the Operator may not use NBG Tickets supplied to one Participating Club to be sold in another Participating Club even if both Participating Clubs are under common ownership.
3.3 Prior to each playing of the NBG, each Operator must ensure that:
3.3.1 each of its Participating Clubs maintains an adequate stock of NBG Tickets to meet anticipated demand;
3.3.2 its Participating Clubs sell NBG Tickets in sequence for that playing of the NBG in that particular Participating Club;
3.3.3 an accurate written record of the Opening Numbers and the Closing Numbers of all the NBG Tickets sold in its Participating Clubs is made by a member of Club Management at each of its Participating Clubs so that only Valid NBG Tickets are sold;
3.3.4 before sales of NBG Tickets are closed for a particular playing of the NBG, each of its Participating Clubs accurately report to Game Control:
(a) the number of NBG Tickets sold by that Participating Club;
(b) from its stock of unused NBG Tickets, the number of NBG Tickets that have been damaged, defaced or otherwise spoiled since the last playing of the NBG.
3.4 The Operator acknowledges and agrees that:
3.4.1 if a Participating Club is unable to complete entry of Opening Numbers and Closing Numbers at close of sales for a playing of the NBG it should contact Game Control, otherwise it may be excluded from that playing of the NBG;
3.4.2 it shall promptly report to Game Control any errors a Participating Club notices in the information reported to Game Control before sales of NBG Tickets for that particular playing of the NBG were closed;
3.4.3 no side bets, add-ons, discounted tickets or price variations are allowed at any time on the NBG without prior written consent of the NBGA; and
3.4.4 the only permutation of numbers capable of being used on EBTs are those allocated by the Ticket Supplier and approved by the NBGA.
4. Operator obligations
4.1 The Operator must ensure that:
4.1.1 if it sells Electronic NBG Tickets all EBT equipment and system software deployed at its Participating Clubs:
(a) is in full working condition;
(b) is operated in accordance with all manufacturer and supplier instructions and manuals;
(c) is fully compliant with the Gambling Commission’s Bingo and Casino Equipment Technical Requirements and has been validated as so compliant in accordance with the regulations;
4.1.2 each employee, contractor and agent with responsibilities at any of its Participating Clubs is familiar with the contents of, requirements and expectations of him or her under the Act, the Rules, the Players’ Rules, the Codes of Practice and the Operating Manual & User Guide and fully complies with them at all times;
4.1.3 Instant or other bonus prizes from time to time offered by NBGA as prizes on a playing of the NBG are paid in accordance with the guidelines set out in the Operating Manual & User Guide distributed from time to time by the NBGA.
4.2 Under no circumstances are participating clubs permitted to share NBG tickets with another club. In the event that a club has insufficient tickets to make the game available to its members during the upcoming session they must notify Game Control immediately and withdraw from playing the game for that session.
5. Game play
5.1 Unless otherwise notified by the NBGA prior to commencement of that playing of the NBG, the NBG is a game of bingo that offers Players an opportunity to win a Full House Prize and a nationally available jackpot prize and, if specified by the NBGA for that playing of the NBG, an instant or bonus prize.
5.2 In respect of each playing of the NBG at each of its Participating clubs the Operator must ensure that:
5.2.1 the respective Opening Number(s) (with prefix) of Paper NBG Tickets and (if applicable) of Electronic Tickets are displayed immediately the sales of NBG Tickets commences so as to be visible to all Players and prospective Players of that NBG at that Participating Club;
5.2.2 the Closing Number(s) are similarly displayed (so as to be visible to all Players) as soon as the Participating Club ceases sales of NBG Ticket sales for that session;
5.2.3 the Opening Number(s) and Closing Number(s) continue to be displayed and visible to all Players until the playing of that NBG has concluded and a Club Winner has been identified (subject always to scrutiny and verification by the NBGA); and
5.2.4 as soon as possible after the Closing Number(s) is / are known and before they have been notified to Game Control such Opening and Closing numbers are announced from the stage of each Participating Club. By such announcement Players must be reminded:
(a) to check that each Paper NBG Ticket that he or she intends to play with is intact and that the security and serial numbers and the perm number / plate number on the ticket is clearly legible;
(b) that if any ticket in a set of Paper NBG Tickets is split, damaged, defaced or separated in any way, it will generally invalidate and void each ticket within the set so the Player should arrange to exchange any that are damaged or defaced before play commences;
(c) to check that the EBT on which he or she intends to play any Electronic NBG Ticket(s) appears to be functioning correctly;
(d) to check that each NBG Ticket he or she intends to play with falls within the relevant sequence commencing with the Opening Number and ending with the Closing Number;
(e) unless otherwise directed by the NBGA, no other ticket is valid for that playing of the NBG;
(f) that no NBG ticket can be exchanged after that time; and
(g) that NBG Tickets can be used only for the playing of the NBG for which they were sold;
5.2.5 a member of Club Management at each Participating Club checks the Closing Numbers of the NBG Tickets and notifies Game Control by entering details into the Booksales (or NBGA approved alternative) software;
5.2.6 a member of Club Management ensures that each Participating Club has set up the NBG correctly in the Booksales (or NBGA approved alternative) software and that the RNGe software is properly set up and updated so that the Caller, when selecting to play the NBG is then able to commence playing, call the correct sequence of Call Numbers and check the identity of the winning NBG Tickets correctly.
5.3 The Call Numbers that are to be Called and the sequence in which they are to be called by the Caller at each playing of the NBG (the Call Sequence Matrix) will be sent by Game Control electronically to the Booksales computer (or any terminal designated by the NBGA as a replacement) of each Participating Club prior to commencement of the NBG in accordance with the Time Window.
5.4 Following receipt of the Call Sequence Matrix it is the responsibility of the Operator to ensure that:
5.4.1 two separate printouts of the Call Sequence Matrix must be printed namely:
(a) a copy to be displayed at each Participating Club (the Club Printout); and
(b) a copy to be provided to a member of the Club Management at each Participating Club (the Management Printout);
5.4.2 The Management Printout must be used by a member of Club Management to mark off the Call Numbers in the order in which they have been Called, that copy must be signed by a member of Club Management to confirm that playing of that NBG was Called correctly;
5.4.3 The Management Printout must be retained and kept at the Participating Club for a period of six months after the playing of that NBG.
5.5 Participating Clubs may re-print copies of the Call Sequence Matrix at any time before the Calling of those Call Numbers commences. If two copies of the Call Sequence Matrix cannot be printed prior to commencement of that playing of the NBG the Operator must ensure that the Club Management contacts Game Control in order that the Participating Club can be advised on how (if possible) it can participate in that playing of that NBG.
5.6 In relation to the calling of the Call Numbers the Operator shall ensure that:
5.6.1 the Caller at each of its Participating Clubs calls each Call Number strictly in the sequence set out in the Call Sequence Matrix and that each number is Called three times starting with the full number (for example “twenty-two, both the twos twenty-two”) in accordance with the Operating Manual & User Guide;
5.6.2 a member of Club Management at each Participating Club marks off on the Management Printout each of the Call Numbers in the order in which they were Called and verifies that the correct numbers were called in the correct sequence. Should there be a variation between a Call Number shown on any of the club displays, a Call Number as Called or the Call Number shown on the Management Printout, a member of Club Management must stop the game and ensure that the Call Numbers and sequence shown on the Management Printout prevails;
5.6.3 if any of Call Numbers cannot be displayed on the indicator boards or public information displays at any Participating Club, the Operator must ensure that Club Management notifies Game Control immediately and, once Game Control has authorised that Participating Club to continue, the following procedure must be followed:
(a) the Caller must announce that the indicator boards or public information displays have malfunctioned and that the Call Numbers cannot be displayed and that the playing of the Game will continue with only the Caller Calling the Call Numbers;
(b) the Caller must call the Call numbers from the Club Printout in the correct sequence with a member of Club Management marking the Management Printout to ensure the correct running of the NBG;
(c) at the end of that playing of the NBG, a member of Club Management must sign the Club Printout and retain that Club Printout (bearing the signature of a member of Club Management) in the Participating Club for a period of six months.
5.7 Once the Caller has started to call the first syllable of a Call Number, that number becomes the last number Called.
5.8 All Player claims to be an NBG winner are subject to scrutiny and final verification by the NBGA. The Operator shall ensure that a member of Club Management obtains a winner’s receipt for each person who wins a prize on the NBG at its Participating Clubs and follows the procedures set out in the Operating Manual & User Guide in relation to the payment of prizes.
5.9 It is wholly the responsibility of each Player to stop the playing of the NBG at his or her Participating Club if he or she has a claim on an NBG Ticket so that the NBG Ticket which is claimed to be a winning ticket may be checked before the next number is called.
5.10 The Operator shall ensure that:
5.10.1 upon a valid claim being made the Caller at each of its Participating Clubs shall establish whether there are any further claims and that all claims are checked and verified by the Caller before the NBG is declared closed. The Caller shall make one final enquiry for further claims;
5.10.2 There shall be announced in any Participating Club where there is a winner the serial number of the winning NBG Ticket(s) and that each winning NBG Ticket is displayed in the Club;
5.10.3 a member of Club Management decides on the validity of claim(s) during the playing of the NBG and if he or she considers, for any reason, that a claim is an Invalid Claim or that there is a basis for dispute as to the validity of the claim, he or she shall cause the playing of the NBG to be re-opened and the calling of the Call Numbers to continue until there are one or more subsequent claims;
5.10.4 once the checking, display and announcement of the winning claim(s) has been made the value of the Full House Prize won will also be announced to all Players along with details of any nationally available jackpot and / or instant or other bonus prize won in that Participating Club;
5.10.5 If in the opinion of any member of Club Management a Player appears to be under 18 and fails upon request to provide proof that they are over 18 years of age (such proof may include a passport or driving licence or other suitable evidence as set out in the LCCP and the Operating Manual & User Guide) he or she shall be barred from playing the NBG immediately. The decision of any member of Club Management in respect of a Player’s age is final. If it is found that the winner of a prize is under 18, no prize shall be paid to that person but the price paid for the NBG Ticket paid on his or her NBG Tickets must be returned to the minor. That person must then be barred from the club at least until they are Over 18. Section 83(3)(b) of the Act states that if prize money has already been paid out, it cannot be claimed back by an Operator.
6. INVALID GAME or WIN
6.1 An Invalid Game or an Invalid Win arises where the NBGA reasonably determines that each participating NBG Ticket did not have an equal chance of winning that playing of the NBG or that it was an invalid game or an invalid win for some other reason.
6.2 The consequence of an Invalid Game or Invalid Win shall be reasonably determined by the NBGA depending on the circumstances in each case. If the NBGA reasonably determines that an error has been made by Club Management or any member of Club Management, the Operator shall immediately comply with any directions that the NBGA may reasonably give whether in regard to the payment of prizes or otherwise.
6.3 If an Invalid Win arises or if any other authorised prize win is, for any reason disqualified, then the prize money that would have otherwise been payable on that NBG Ticket had it been a valid win will be reallocated by the NBGA in its reasonable discretion.
6.4 The occurrence of any Invalid Game or Invalid Win will be investigated by the NBGA and the NBGA is entitled to delay or withhold the payment of prizes until any investigation into an Invalid Game or an Invalid Win has been completed to the NBGA’s satisfaction.
6.5 If a duplicate NBG Ticket (be it a Paper NBG Ticket or an Electronic NBG Ticket) is played in error and that results in the holder of the duplicate NBG Ticket appearing to have won a prize, the prize shall be duplicated so that both the person holding the actual winning NBG Ticket and the person holding the duplicate NBG Ticket shall each win the declared prize, subject to the proviso that there was no fraud or deception involved, that the duplicate tickets were present during the NBG due to a mistake and that they had not been deliberately offered for sale. In these circumstances, the NBGA shall conduct a full investigation into how duplicate tickets participated in that playing of the NBG to determine where, if applicable, responsibility lies. The NBGA CEO will then determine appropriate remedial action.
6.6 The Operator shall ensure that Club Management from its Participating Clubs obtain the prior written approval of the NBGA before giving or offering any ex-gratia payments in connection with the playing of the NBG at any Participating Club.
6.7 Each Operator must ensure that at each Participating Club:
6.7.1 NBGA officials and employees are given entry to the Participating Club for the purposes of carrying out their responsibilities in relation to the central management of the NBG;
6.7.2 There are a sufficient number of suitably trained staff with appropriate experience to ensure that the equipment associated with the playing of the NBG is properly used and that each playing of the NBG is properly conducted;
6.7.3 The Players’ Rules are displayed on a notice board so as to be easily accessible to all Players;
6.7.4 the following persons do not take part in the playing of the NBG:
(a) any employee, contractor or other person who is a member of Club Management or of management grade and above at the Participating Club at which he or she works;
(b) any person who is or appears to be Under 18;
(c) any person that the Participating Club knows to be a member of the NBGA’s or Meeron Limited’s staff;
6.8 The Operator may decide (but is not obliged) to restrict any of its employees from playing in all or any games at its clubs.
7.1 Details of the Operator’s complaints procedure should be made available at all of its Participating Clubs.
7.2 If a person playing or wanting to play the NBG raises a complaint or grievance about that or any other game organised by NBGA, a member of Club Management should try to resolve the complaint amicably. The Club Management must notify their Head Office should the complaint not be resolved at the first stage of the complaints process at the participating club. The NBGA should be notified where relevant so that the NBGA can investigate the complaint or grievance fully. If after following the complete complaints process the player is still not satisfied, he or she has a right to refer the matter to the independent dispute resolution provider, IBAS and Club Management should give the Player information about IBAS and details of the IBAS website www.ibas-uk.com.
7.3 If the Operator is unable to resolve the matter amicably a member of Club Management should promptly notify the NBGA in writing, providing details as to the nature and timing of the dispute and details of what (if any) action was taken to try and resolve it.
7.4 Any complaints or grievances about the conduct of the NBG shall be fully investigated and may lead to the payment of prizes being suspended or withheld until the investigation has been completed to the NBGA’s reasonable satisfaction.
8.1 If the Operator or any member of the Club Management at a Participating Club:
8.1.1 does not strictly adhere to the Act, the Codes of Practice, the Operating Manual & User Guide, these Rules, the Players’ Rules or the Agreement; or
8.1.2 otherwise fails to fulfil the obligations and expectations of an experienced bingo manager or member of Club Management under the Players’ Rules; or
8.1.3 acts in a way that brings or may reasonably bring the NBG or the NBGA into disrepute;
8.1.4 the Operator, the Participating Club or the member of Club Management may be excluded by the NBGA (acting in its absolute discretion) from future participation in the NBG, such exclusion to be for such period (including an unlimited period) as the NBGA may (in its absolute discretion) determine.